Contact - JustChat

By email

For any general enquiry, support request, or question:

Email: contact@justchat.site

Response within 96 business hours

Report a Problem

To report inappropriate behaviour, illegal content, or a security issue:

Priority email: contact@justchat.site

Priority response within 24 hours

Data Protection

For any questions about your personal data (access, modification, deletion):

GDPR/LPD email: contact@justchat.site

In accordance with the Swiss FADP and the GDPR

Suggestions & Feedback

Have an idea to improve JustChat? We'd love to hear your suggestions!

Email: contact@justchat.site

We read all your feedback

What to include in your message

To help us handle your request quickly, please include:

Your username used during the session (if applicable)
A clear description of your request or issue
The date and time of the incident (if applicable)
Screenshots if necessary (without sensitive data)

Important

JustChat is a 100% human service. All our emails are read and handled by real people, with no bots or automatic replies. This may take a little longer, but you will always receive a personalised, human response.